Be it running to the office early in the morning, crying over a Monday morning, or just cribbing sitting in the office cabin 9 to 5, all we live for, all the hustling and bustling we do all day is just for a satisfactory two square meals, thus, food is a really important part of our life.
The essence of any celebration is the food we eat, we might forget everything, even the function that we attended, but food, never! The life of any big or small event is FOOD. In this article, we discuss the tips that might help in managing office catering services.
What is a catering service?
It is a service that includes serving food and drinks to guests and other people usually at large venues for events such as weddings, parties, and other big or small functions.
Tips to keep in mind to manage catering services:
1. Understanding the staff:
It is very important to understand the office catering staff that we hire for providing us catering service. The staff should feel recognized in any work environment, which instils in them the drive to provide the best services that they can.
The management should make the staff feel important even by small gestures such as remembering their names, talking to them politely, etc.
2. Trust in catering service:
The foremost important thing besides knowing the office catering staff is placing trust in their capability.
When the catering staff feels that the success of the event is also based on them, they feel the responsibility and the duty to give their very best and make the event a success from their side as well.
3. Hire trained staff and impart training to fresher:
A very important thing to keep in mind is that one must make sure to hire trained staff.
The catering industry is more dependent upon hospitality and dealing with people, thus, a person who is trained in dealing with a number of people and is experienced in their hospitality will be able to manage things slightly better than untrained and inexperienced persons.
4. Create a strategic approach for various situations:
The office catering service should have a strategic plan to deal with a huge influx of people in a party or a function.
These strategies help them to avoid confusion and chaos and keep the management smooth.
Apart from this, the staff is well aware of the solutions to the problems or a situation and can easily handle it without getting puzzled.
5. Reward and bonuses should be timely given:
Another important thing while hiring a catering service is to acknowledge, appreciate and reward the catering staff with monetary benefits often and timely.
These are certain rewards that keep a person hooked to the activity they do happily. They will feel satisfied with the work they do and will be willing to do even better when they will be rewarded and appreciated by the employer.
6. Communication is the key:
We have often heard people saying that “communication is the key”. It indeed is. Communicating with the staff about the problems they face or having a brainstorming session that helps them in finding ways in which they can deal with a particular situation prove to be very effective.
It helps the employer what problems exist and they can then together work towards the solution.
This makes things easier between the employing company and the staff and helps in reducing points of difference and keeps things easy, sorted and clear for everybody.
7. A decent work environment:
Any person functions very effectively when the work environment is decent, the employers should try to create a very comfortable, decent environment for the staff, one that is workable.
This will help in bringing more efficiency and effectiveness in the outcome of the staff.
Planning and executing an event is a big and serious task, one can lighten the tension and cheer everyone up by keeping them in high spirits and having fun with them so that they do not feel nervous or burdened and can perform well.
These were certain tips that can help an office catering service be more effective and efficient.