Zendesk Overview Demo
What is Zendesk support? Zendesk support, at its core, is a help desk system. It takes questions from your customers, from any channel, and pulls them all into one place, …
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Call Center Management – Occupancy, the Call Center Killer
In the call centre management series today we’re going to talk about occupancy so occupancy is also known as utilization I think the terms are interchangeable as a measure of …
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How to register requests from incoming phone calls – SuperOffice 8
I will show you how to register request from incoming phone calls in super office service let’s show you how to register a new request a customer Maria Burton …
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