What Is Call Center Software (2021)
if you want to know more about what exactly call center software is then you have come to the right video in this video I will cover what exactly call …
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Call Center Management – Occupancy, the Call Center Killer
In the call centre management series today we’re going to talk about occupancy so occupancy is also known as utilization I think the terms are interchangeable as a measure of …
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How To Add a New Asterisk Project and Generating Reports
How To Add a New Asterisk Project Creating a new project We go to the “Settings” and press “View Settings” “Settings” window will appear. First we add a new project …
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Asterisk Reports with SAM Reports 2 Overview
Asterisk Reports with SAM Reports 2 SAM Reports 2 is a reporting engine for multiple Asterisk machines. Each Asterisk PBX is a separate project that has: Dynamic pivot reports. Detailed …
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