Top 5 Free and Open Source Autodialer Software

Autodialer Software ?

An autodialer is a technology that used for dialing contact number automatically and fastly. Autodialer software is an application that dial contact number automatically from given list and play uploaded prerecorded voice message if receiver shows interest to take further information its press specific key, autodialer transfer call to live agent.

Autodialer software mostly used for advertisement, reminder, emergency alert etc. This technology is growing mature day by day, new features are added day by day. It makes communication more easy and fast. Autodialer applications are available in a market. Some autodialer is very expensive, low budget companies cannot afford this expensive software. I tried to search auto dialer software that is professional and free of cost. After a deep research, I found some top 5 free open source autodialer software. Let’s look these free software.

VICIDIAL

Vicidial is a free and open source autodialer software solution. It is based on Asterisk communication platform. It provides comprehensive support for inbound and outbound contact center. It also provides the inbound email support too. It provides the Web-based agent and administrative interfaces. It is supported VoIP(voice over internet protocol) and PSTN line as a trunk. Let see some most attractive features of Vicidial.

Features Of Vicidial

Inbound, Outbound, and Blended call handling and Inbound Email handling
Outbound agent-controlled, broadcast and predictive dialing
Web-based agent and administrative interfaces
Ability to have agents operate remotely
Integrated call recording
Three-Way calling within the agent application
Scheduled Callbacks: Agent-Only and Anyone
Web-configurable IVRs and Voicemail boxes
Scalable to hundreds of seats
Ability to use standard Telco lines and VOIP trunks
Open-Source AGPLv2 licensed, with no software licensing cost

Download web page 

ICTDialer

On the second number of my top 5 list is ICTDialer. ICTDialer is another free and open source unified communication autodialer software solution. By using this dialer you can broadcast voice,SMS, and fax from one platform. Due to its unified solution, i give him number 2 in my list. It has the ability to blast thousand of call at a time. It also supported VoIP and PSTN lines for broadcasting or other words we say those trunks. It is based on FreeSWITCH communication platform.

Features of ICTDialer

It provides the support of multiple campaigns.
It is the scalable solution.
It used a well known Drupal framework.
It provides the support of customization.
It provides the comprehensive IVR designer(drag and drop) application.
It provides SMPP support for SMS broadcasting.
It provides T.38 and G.711 support for faxing.
It provides TTS(text to speech ) support.
It also provides call recording option.

Download web page

Newfies Dialer

Newfies dialer is a multi-tenant and flexible high capacity application. By using this software you can broadcast voice, and SMS. This software based on FreeSWITCH communication platform. It is a high-speed Voice and SMS messaging broadcasting solution. It is available in free, on-premises and rented based.

Features of Newfies-Dialer

It provides the support of press 1 dialer.
It provides the IVR support.
It provides the support reporting,download report through CSV file.
It provides the support of Automatic Machine Detection(AMD).
It provides the support of muli-user.
It provides the web interface facility.
It also provides the support of DNC(do not call) list.
It also provide the support of conference calling.

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GOautodial

GOautodial is another free and open source autodialer solution. It is purely web based call center software solution. It is installed on CentOS server. It provides the support of both inbound and outbound broadcasting. It is made with combination different open source applications like MySQL database, PHP language, and Asterisk communication framework etc. It supported VoIP and PSTN lines as a gateway. It provides the facility to conduct a survey.

Features of GOautodial

Outbound predictive and automatic dialing
Inbound IVR and ACD
Wizard based configurations
Integrated call recording
Scalable to hundreds of seats
VoIP trunks and standard Telco lines
Support for Sangoma and Digium cards
Open-Source GPLv2 licensed, with no software licensing cost

Download web page

OSDial

OSDial is an open source predictive auto-dialer call center software solution. It is based on Asterisk communication framework. It is supported CentOS server for installation. By using OSDial you can run outbound and inbound campaign. It is scalable solution allow you increase a couple of agents to several hundred agents.

Features of OSDial

It is supported DNC.
It provides the support of IVR.
It supported TTS.
It shows call history and comments on agent screen.
It is scalable predictive dialer.
It provides user-friendly Graphical User Interface.

Download web page

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